Return and Refund Policy

Last updated:

Refund Eligibility

Xluzarinstfroz offers refunds for language courses under the following conditions:

  • Cancellation requested at least 24 hours before the first scheduled lesson
  • Technical issues preventing access to course materials
  • Course cancellation by Xluzarinstfroz

Refund Process

To request a refund, please contact us at online@xluzarinstfroz.world or call +353 1 667 3049. Include your enrollment details and reason for the refund request. We will process your request within 5-7 business days.

Partial Refunds

If you have attended one or more lessons, we may offer a partial refund based on the number of remaining lessons in your course. The refund amount will be calculated proportionally.

Non-Refundable Items

The following are not eligible for refunds:

  • Lessons that have already been completed
  • Cancellations made less than 24 hours before a scheduled lesson
  • No-show for scheduled lessons

Rescheduling

Instead of a refund, you may choose to reschedule your lessons. Contact us at least 24 hours in advance to reschedule. Rescheduling is subject to tutor availability.

Need Help?

For questions about our return and refund policy, please contact us.

online@xluzarinstfroz.world +353 1 667 3049